Services

AI Integration Services

The FIEBIG AI integration services are a library of modules and tools that enable us to quickly and flexibly connect AI systems with existing customer service infrastructures.

Modules for the connection and preparation of various communication channels on the input side as well as interfaces for the integration of AI systems with process automation systems are available.

FIEBIG AI services enable us to quickly and easily provide our customers with the advantages of intelligent systems. They can be used both on-premise and for cloud implementations. 

 

Professional Services

Our team of experienced experts ensures a smooth project implementation: in time, in quality, in budget. In addition to the project implementation’s administrative part, we particularly cover all fields of technical and professional implementation.

  • Project management
  • Linguistic analysis (semantic)
  • System integration
  • Software development
  • Interface adapter
  • Training

Managed Services

While you concentrate on your core business, we ensure a smooth and undisturbed operation with our services. Our managed services are based on the standard of the Information Technology Infrastructure Library (ITIL) and are customized completely to your needs. Our experienced service team is always there for you in person and solves any problems even before you notice them.

 

The FIEBIG Customer Support Center Provides

  • Service management
  • 24/7 support (24 hours a day, 7 days a week)
  • German and English-speaking employees
  • Service partner network with 7,000 technical employees at 242 locations in Germany/Europe
  • More than 200 technological certifications
  • Active monitoring of ITK systems and applications

While you concentrate on your core business, we ensure a smooth and undisturbed operation with our services. Our managed services are based on the standard of the Information Technology Infrastructure Library (ITIL) and are customized completely to your needs. Our experienced service team is always there for you in person and solves any problems even before you notice them.

 

  • Software as a service (SaaS)
  • Outtasking / outsourcing
  • Individual service concepts
  • Software services
  • Ticketing
  • Release and patch management

What can we do for you?

I want to know more!


All fields marked with * are mandatory